Living/Dining/Kitchen (3BR)
Living/Dining/Kitchen (3BR)

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Pool Area
Pool Area

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Top floor view
Top floor view

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Living/Dining/Kitchen (3BR)
Living/Dining/Kitchen (3BR)

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TERMS AND CONDITIONS

Apartment Occupancy
 

One Bedroom Apartment

  • Maximum 2 adults  (2 included in rate)

Two Bedroom Apartment

  • Maximum 4 adults  (4 included in rate)

Two Bedroom Apartment with Bunk Bed

  • Maximum 5 adults  (4 included in rate)

Three Bedroom Apartment

  • Maximum 6 adults  (6 included in rate)

Extra person tariff available at $25 per night extra
 

Please note, this rate/occupancy is for bookings made direct with Beaches Resort Holiday Apartments, not through online agents. We cannot supply extra mattress or change our standard bedding configuration (ie singles into a Queen).
 

Reservations of Apartments

Linen

  • All apartment linen included in rate. 

  • Bring your own beach towels (limited supply available for hire fee)

 

Room Service  

  • Apartments are not serviced during your stay unless requested:

    • Full Linen Change (Towels and Sheets only) – $30

    • Full Room Service (Linen Change + Vacuum/Clean) – $50

    • Extra Bath Towel – $5

  • Wet Beds/Mattresses requiring treatment – $100

  • Rates subject to change without notice.
     

Bookings

Whilst we will endeavor to provide you with your requested / booked apartment, there are no guarantees.
 

  • Check-in:
    2PM - 4PM.

  • Check out: 
    No later than 10:00AM.

    • Late checkout may be available for $20/hour or part thereof- must be arranged prior to departure day. ​

  • Bond:
    A valid credit card or $100 damage bond must be paid on the day of arrival. Your bond will be refunded within 7 days of your departure, less any necessary charges.

  • Minimum Check-in age: 
    19yrs, photo ID required. Otherwise, booking will be cancelled.

 

Payment

  • Deposits required at time of booking:

    • 1 Day = 100%

    • 2 Days = 50%

    • 3+ Days = 30%

    • Special events = 50%

    • Special Deals/Offers = 100% (not cancellable, $40 reschedule fee within Deal limit)
       

  • Balance of account: 
    Payable on day of arrival and not subject to refund for shortened stay. Remaining balance of your stay will be automatically charged to your provided credit card on the morning of your arrival, unless you have advised otherwise. Payment can be made via bank transfer, however, to avoid double payment, ensure all funds are processed at least 3 working days prior to your arrival date. Send through confirmation to our email address.

     

  • Cancellations:  
    28 days notice of cancellation or part cancellation is required for a deposit to be refundable. All refundable deposits are subject to a $50 cancellation fee plus any commissions already paid.

  • No Show: full amount of booking is payable.

  • Cancellation within 7 days of arrival: full amount of booking is payable.

  • Extra Costs:

    • Cots & high chairs must be pre-booked. Charges apply.

    • Guests are responsible for any fees or charges incurred in relation to breakages, loss or damage to the unit & common property resulting from their stay, including any additional cleaning, repairs or replacement items; see the schedule of optional extras in the apartment compendium, also posted on the wall near the Kitchen light switch.

    • All Rubbish and Recycling to be removed from Apartments and place in bulk bins in the Garage – $15 service fee if required.

    • Excess Cleaning Charge where food and/or rubbish left on Furniture or the floor – $20

  • Smoking:
    Beaches Resort Holiday Apartments are strictly non-smoking. Smoking is not permitted inside Apartments, on anywhere on the property (including balconies and garage). If smoking in apartments, or on premises, you will be removed from the premises with no refund of accommodation, and a fee/charge applies – $250.

  • Pets:
    Stictly no pets allowed. Failure to follow this will result in cancellation of your reservation, removal from premises with no refund of accommodation and a cleaning fee/charge applies - $250.

  • Parties:
    No approval will be given for any function or party.
    Parties strictly not allowed on site and all outside noise to cease by 10pm.
    Failure to follow will result in removal from the premises with no refund of accommodation, and a fee/charge of up to $500 applied.

Local Special Events (ie: Ironman, 1/2 Ironman, State Touch Cup etc) –

  • $50 Booking Fee at time of booking, if 50% deposit is not paid at time of Booking. This is non-refundable.

  • The 50% Deposit is payable 6 months prior to event, if paid at time of Booking, the Booking fee is waived. 

  • The remaining 50% balance will be charged to nominated Credit Card on the day of Arrival. (This is to streamline the checkin process).

Seniors Specials

  • Advertised Discounted rates – You must hold a Seniors Card, and show it on check-in 7 nights for $700 for a 2 Bedroom apartment (max 4 people).

  • Discounted rates do NOT apply during Peak periods (school holidays) or Local Special Events.

Payment Types Accepted

  • Please note that due to the health and safety of our staff, we cannot accept cash.

  • We are unable to process EFTPOS cards.

  • We accept Visa, Mastercard and Amex Credit Cards and Debit Cards 

  • You may also direct transfer to our bank account below. If you are paying the balance of your accommodation, please do so at least 3 working days prior to your arrival date to avoid overpayment.

​​Direct Credit of Accommodation

ANZ Bank  
BSB: 012-804   Account: 4694-43335   
Name: Beaches Trust Account

Reference: Name and/or Booking Reference Number