Apartment Occupancy
 

One Bedroom Apartment

• Maximum 2 adults  (2 included in rate)

Two Bedroom Apartment

• Maximum 4 adults  (4 included in rate)

Two Bedroom Apartment with Bunk Bed

• Maximum 5 adults  (4 included in rate)

Three Bedroom Apartment

• Maximum 6 adults  (6 included in rate)

​

Extra person tariff available at $25 per night extra
 

Please note, this rate/occupancy is for bookings made direct with Beaches Resort Holiday Apartments, not through online agents.

We cannot supply extra mattress or change our standard bedding configuration (ie singles into a Queen).
 

​

Reservations of Apartments

​

Linen

• All apartment linen included in rate. 

• Bring your own beach towels (limited supply available for hire fee)

 

Room Service  

• Apartments are not serviced during your stay unless requested:

  • Full Linen Change (Towels and Sheets only) – $30

  • Full Room Service (Linen Change + Vacuum/Clean) – $50

  • Extra Bath Towel – $5

• Wet Beds/Mattresses requiring treatment – $100

• Rates subject to change without notice.
   

Bookings

Whilst we will endeavor to provide you with your requested / booked apartment, there are no guarantees.
 

• Check-in:
  2PM - 4PM.

• Check out: 
  No later than 10:00AM.

  • Late checkout may be available for $20/hour or part thereof- must be arranged prior to departure day. ​

• Bond:
  A valid credit card or $100 damage bond must be paid on the day of arrival. Your bond will be refunded within 7 days of your departure, less any necessary charges.

​

• Minimum Check-in age: 
  19yrs, photo ID required. Otherwise, booking will be cancelled.

​

• Local Stays: 
  Photo ID must be provided at check-in. If guest staying is a resident of the 2444, 2446, 2443, 2440 postcodes, the 'schoolies' policy applies. We reserve the right to refuse entry to those that are not able to pay the security bond of $2,000.00 

​

• Schoolies Reservations: 
  Schoolies groups (under 19 yrs) have enjoyed staying at Beaches Resort Holiday Apartments in the past, and we will continue to welcome them so, as long as we do not experience any problems. However, we impose certain conditions on these bookings which are not negotiable.
  We do this for the benefit and safety of all guests staying at our Resort. To date, we have not kept any of the security monies held, as all our schoolies groups have behaved responsibly and still had a great time.
  We charge a $2,000.00 security bond for each apartment. This must be paid a minimum of 6 days prior to your arrival date, made via bank transfer. This payment will be refunded on the day of departure (approx. 2-4 hours later, via bank transfer), after the room has been checked for damage and cleaned.
  Types of costs likely to be deducted from security bond:

  • Smoking or vaping on the property. This includes balconies and garage,​

  • Breakages or damage to the apartment or complex common property,

  • Rubbish not removed from the apartment or left outside the apartment,

  • Washing up/ dirty dishses etc left in the apartment,

  • Excess dirt/mess around the apartment requiring extraordinary cleaning,

  • Food left in the fridge, or left in or around the apartment or surrounds,

  • Audible apartment noise to cease at 10.00pm, so as not to disturb other guests quiet enjoyment (any refunds of other guests due to noise disturbance, will be met from the bond),

  • The security bond along with all other monies paid will be forfeited if any person in the group allows another person that is not a registered guest in the apartment or on the premises, causes a disturbance, causes any damage to the apartment, apartment contents or the building,

  • All persons in the group will be asked to leave immediately if any of these conditions are not met, with a full loss of accommodation monies paid,

  • All members of the group must provide photo ID on arrival,

  • All memebers of the group must sign the consent form acknowledging and agreeing to the conditions with the loss of the bond (or a portion of the bond), loss of accommodation monies paid and eviction possibilities.

 

Payment

• Deposits required at time of booking:

  • 1 Day = 100%

  • 2 Days = 50%

  • 3+ Days = 30%

  • Special events = 50%

  • Special Deals/Offers = 100% (not cancellable, $40 reschedule fee within Deal limit)
     

• Balance of account: 
  Payable on day of arrival and not subject to refund for shortened stay. Remaining balance of your stay will be automatically charged to your provided credit card on the morning of your arrival, unless you have advised otherwise. Payment can be made via bank transfer, however, to avoid double payment, ensure all funds are processed at least 3 working days prior to your arrival date. Send through confirmation to our email address.
   

• Cancellations and Amendments:  

  • 28 days' notice of cancellation or part cancellation is required for a deposit to be refundable. If cancelled outside 28 days' of the (original booking) arrival date, a $50 cancellation fee (and any commissions already paid) are payable. This policy applies to the original arrival date, not a rescheduled date in the case of a rescheduled reservation.

  • If the reservation is cancelled within 28 days' of the (original booking) arrival date, the first night of the booking cost is payable. Reservations cannot be rescheduled within 28 days of the (original booking) arrival date.

  • If the reservation is cancelled within 7 days' notice of the (original booking) arrival date, the whole amount of the booking is still payable. Reservations cannot be rescheduled within 7 days of the (original booking) arrival date.

  • Failure to arrive on the check-in date will indicate as a "no-show" (unless you have advised of later day arrival). The booking will then be cancelled and open to the public for resale.

  • No-show or cancellation on day of arrival will require the full amount of booking to be paid.

  • Deposits may be transferred to another booking provided cancellation is at least 28 days before (original booking) arrival with a rescheduling fee of $40 payable at the time of reschedule.

  • Any amendment that lessens the stay or rate will be charged at the original cost.

  • Any rescheduled reservations must be 'used' within 3 months of the original booking date, or you are classed as a 'no show'.

  • "Original booking" refers to a reservations initial booked dates where a reservation has been rescheduled or placed 'on hold' for a later date.

​​

• Extra Costs:

  • Cots & high chairs must be pre-booked. Charges apply.​

  • Guests are responsible for any fees or charges incurred in relation to breakages, loss or damage to the unit & common property resulting from their stay, including any additional cleaning, repairs or replacement items.

  • All Rubbish and Recycling to be removed from Apartments and place in bulk bins in the Garage – $15 service fee if required.

  • Excess Cleaning Charge where food and/or rubbish left on Furniture or the floor – $20

​​

• Smoking:
  Beaches Resort Holiday Apartments are strictly non-smoking. Smoking is not permitted inside Apartments, or anywhere on the property (including balconies and garage). If smoking in apartments, or on premises, you will be removed from the premises with no refund of accommodation, and a fee/charge applies – $250.
  No smoking applies to cigarettes and all tobacco smoking devices, as well as vaping.

​

• Pets:​
  Stictly no pets allowed. Failure to follow this will result in cancellation of your reservation, removal from premises with no refund of accommodation and a cleaning fee/charge applies - $250.

​

• Parties:
  No approval will be given for any function or party.
  Parties strictly not allowed on site and all outside noise to cease by 10pm.
  Failure to follow will result in removal from the premises with no refund of accommodation, and a fee/charge of up to $500 applied.

​

​

Local Special Events (ie: Ironman, 1/2 Ironman, State Touch Cup etc) –

• $50 Booking Fee at time of booking, if 50% deposit is not paid at time of Booking. This is non-refundable.

• The 50% Deposit is payable 6 months prior to event, if paid at time of Booking, the Booking fee is waived. 

• The remaining 50% balance will be charged to nominated Credit Card on the day of Arrival. (This is to streamline the checkin process).

​

​

​Seniors 7-night Special

• All guests must hold a NSW, VIC, or QLD state "Seniors Card" and show it on check-in.

  • Failure to provide a valid seniors card for each guest at check in may result in the standard room rate being charged.

• A deposit of (at least) one night is required to secure your reservation, 

• $777.00 for 7 nights for a standard Two Bedroom Apartment. Rate is for up to 2 guests.

• ​Deal valid for new reservations staying between 1st Feb 2025 and 1st Dec 2025. Discounted deals are not available on dates of of local special events (For example: Ironman triathlon, sporting events) or NSW school holidays.​

• Seniors 7-night Special can not be applied to an exisiting reservation.

​​

​

Payment Types Accepted

• Please note that due to the health and safety of our staff, we cannot accept cash.

• We are unable to process EFTPOS cards.

• We accept Visa, Mastercard and Amex Credit Cards and Debit Cards. 

• You may also direct transfer to our bank account below. If you are paying the balance of your accommodation, please do so at least 3 working days prior to your arrival date to avoid overpayment.

​

​

​​Direct Credit of Accommodation

ANZ Bank  
BSB: 012-804   Account: 4694-43335   
Name: Beaches Trust Account

Reference: Name and/or Booking Reference Number